DMCA Policy

Effective August 6, 2026 · Last updated August 6, 2026

Assistance hosts content that users create and publish — packages, library files, templates, and commands. We respect copyright and respond to valid notices under the Digital Millennium Copyright Act, 17 U.S.C. § 512. This page explains how to send one, how the person who posted the content can respond, and what happens to repeat infringers.

1. Designated agent

Send copyright notices to our designated agent:

TODO_LEGAL_NAME — DMCA Agent
TODO_MAILING_ADDRESS
TODO_EMAIL_DMCA

Email reaches us fastest. Notices sent to our general support channels or Discord server are not received by the designated agent and will be redirected here, which only slows things down.

2. Sending a takedown notice

For a notice to be effective under § 512(c)(3), it must include all six of the following. A notice missing any of them may not trigger our obligations, and we will ask you for the missing piece.

  • A physical or electronic signature of the copyright owner, or of a person authorized to act for them.
  • Identification of the copyrighted work you say was infringed. If several works on our site are covered by one notice, a representative list is enough.
  • Identification of the material you say is infringing, with enough detail for us to find it — a package URL, or the package name and the specific files within it.
  • Your contact details: name, mailing address, telephone number, and email address.
  • A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
  • A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on their behalf.

Before you send a notice, consider whether the use might be fair use or otherwise lawful. Under § 512(f), anyone who knowingly misrepresents that material is infringing is liable for the damages and legal costs caused — including the poster's. We do refer abusive notices to the people they targeted.

3. What we do with a valid notice

On receiving a notice that satisfies section 2, we will:

  • Expeditiously remove the material or disable access to it, usually within two business days.
  • Notify the user who published it, tell them what was removed, and forward them a copy of your notice — including your name and contact details, which we are required to pass on.
  • Record a strike against that user's account under section 5.

Removal is not a judgment about who is right. It is the process the statute prescribes, and section 4 is how the other side responds.

4. Filing a counter-notice

If your content was removed and you believe that was a mistake or a misidentification, you may send a counter-notice to TODO_EMAIL_DMCA. Under § 512(g)(3) it must include:

  • Your physical or electronic signature.
  • Identification of the material that was removed, and where it appeared before removal.
  • A statement, made under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification.
  • Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the district where you live — or, if you are outside the United States, of any judicial district in which we may be found — and that you will accept service of process from the person who sent the original notice or their agent.

We forward your counter-notice, including your contact details, to the original complainant. If they do not tell us within 10 business days that they have filed a court action seeking to restrain you, we may restore the material between 10 and 14 business days after we received your counter-notice.

A counter-notice is a sworn statement that exposes you to liability if it is false, and it gives your address to the person who complained. Understand both before you send one.

5. Repeat infringers

We terminate the accounts of repeat infringers, and we apply a concrete standard rather than a discretionary one:

  • A strike is recorded when we remove material in response to a valid notice.
  • A strike is withdrawn if you file a counter-notice and the material is restored, or if the complainant retracts.
  • Strikes expire 12 months after they are recorded.
  • Three live strikes means permanent termination of the account and removal of every package published from it.
  • We may terminate sooner where the infringement is flagrant — for example republishing the same material after removal, or publishing at scale.

6. Reports outside the United States

The process above is the DMCA's. If you are reporting under another regime — the EU Digital Services Act's notice-and-action rules, or a national copyright law — send your report to the same address with enough detail for us to locate the content and understand the legal basis. We handle it on the same timeline, and we give the publisher a statement of reasons and the appeal route described in our Acceptable Use Policy.

Trademark, impersonation, and privacy complaints are not DMCA matters. Send those through the report abuse form.

7. General

This policy is part of our Terms of Service. Nothing here waives any defense or right available to us, including under § 512, and we may decline to act on a notice we believe is invalid or abusive.